In an effort to help keep up with regular maintenance and to extend the life expectancy of the carpet, tenants are required to have the carpets professionally cleaned/shampooed each year and before moving out.
This must be performed by an IICRC certified carpet cleaning company; the use of rented equipment or cleaning the carpet yourself is not allowed. The reason is that there are varying techniques and chemicals used during the cleaning process. IICRC certified companies undergo specialized training so they know which chemicals or techniques to use based on the type of carpet, age, location, and also stain removal.
If someone who is not trained or knowledgeable tries to clean the carpet and they either do not do a sufficient job or cause damage, then the tenant is responsible for the cost to replace the carpet, which can be very expensive. It's best to leave this up to the professionals.
Are you planning on moving out within the next 3 months? If so, please notify our office so that we can postpone your annual carpet cleaning until your move-out date. You will need to provide us with a 45 day written notice before moving out per the lease rental agreement.
In some instances, you may need to have additional services performed while cleaning the carpet:
- If you have a pet, you will need to have a pet treatment done
- Stain removal if there are any stains in the carpet that were not there when you first moved in
- Carpet stretching if it appears to be rolling
- Seam repair if the carpet is separating in areas
There are certain stains which cannot be removed through treatment. If this is the case, you made need to have the carpet cut and patched. This can be do by a professional carpet cleaner who is experienced with this type of repair work by using a piece from either extra carpet left behind or from a closet if available.